FAQs
Are your products authentic?
Yes, all items sold at Chameleon are 100% authentic. Every piece is carefully checked and verified to ensure it meets our authenticity standards.
What condition are the items in?
Most of our items are pre-owned but in excellent condition. Each product listing clearly describes the condition so you know exactly what you’re purchasing.
Do you offer returns or exchanges?
We accept returns within 14 days of delivery, provided the item is returned in the same condition it was received in. Please check our returns policy for full details.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times may vary depending on your location, but most orders arrive within 3–7 business days.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will be calculated at checkout.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Can I contact you if I have a question about a product?
Absolutely! If you need more information about an item, feel free to contact us and we’ll be happy to help.