Return Policy
At Chameleon, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the policy below.
Returns
You may return an item within 14 days of receiving your order. To be eligible for a return, the item must be in the same condition as received, unworn, unwashed, and with all original tags (if applicable).
Non-Returnable Items
Certain items may not be eligible for returns, including:
- Items marked as final sale
- Products that show signs of wear or damage after delivery
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a few business days.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact our support team and we will be happy to assist you.